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Neo Employees. Save up to 30%1 with our preferred rates

Compare rates across a variety of insurance providers to find you the right coverage at the best rate.

Don't see what you need?

Contact Walnut

Get rates from Canada's top insurers

Through Merchant Network, you get access to great benefits from our partner Walnut Insurance2

Neo has partnered with Walnut to bring you preferred pricing on insurance. Being a Neo merchant can help you save on your insurance premiums!

01Live broker support

Talk to a broker to help you determine the coverage you need and answer your questions. Neo has dedicated brokerage support through Walnut - as a concierge service available any time.

02Compare prices across carriers

Walnut works with multiple insurance carriers so you can see your quotes in one spot and get you the best price for the coverage you need.

03Recognized across Canada

Walnut works with long and well-established Canadian insurers.

How it works

Tell us about yourself

When you’re ready to apply, you’ll answer some basic questions about yourself and what you need insurance for.

Pick a quote

Walnut will show you several different quotes. You’ll choose the ones that’s right for you.

You’re covered

After you finalize your policy, Walnut will send you all the information you need to keep on hand about your insurance.

Ways you can save with us

Bundle home & auto

You can save up to 15% by bundling your home and auto insurance together.

Customize your policy

Add different types of coverage, depending on your situation, to create a policy that truly protects you

Neo group discount

Benefit from Merchant Network pricing and save up to an additional 15%!

Let’s get you that quote

Don't see what you need?

Contact Walnut

Got questions? We can answer them.

What is the Merchant Network Program? Why is Neo offering this?

Neo has partnered with Walnut on the Merchant Network Program to give you access to home, auto, renters, pet and term life insurance. The Merchant Network Program is an additional benefit to help you save on your insurance premiums and give you the peace of mind that comes with knowing you have the right insurance coverage for your family! Merchant Network receive an additional 15% off of home, auto, and renters insurance from selected insurers *on top* of the home and auto bundle and other discounts that could result in savings up to 30%.

Is there a certain amount of time I need to be an employee before signing up?

You qualify for the Merchant Network Program at the same time you qualify for your other employee perks.

What are the benefits I get from going this way?

The Merchant Network Program offers affinity pricing to Merchant Network for some types of insurance, like home, auto, and renters insurance, which means you get great pricing on the insurance you need. Walnut offers this type of insurance through several different insurance carriers so we can help you get the right coverage for your situation.

You can also get term life insurance with Walnut through a digital process without answering an extensive health questionnaire or needing a medical exam, which makes it really easy to get the coverage you need.

What is insurance and why do I need it?

At its most basic level, insurance is something you can get to help cover you if you have some sort of loss. You can insure lots of different types of things, like your home or car, or even your life. If something happens, your insurance policy will pay out an amount based on what’s happened and what’s outlined in your insurance policy. It can help you replace your belongings if something happens to your home or pay for repairs if you get in a car accident. In some instances, you may even be required to have insurance. For example, if you have a mortgage, you are probably required to have home insurance.

What will my insurance cover?

The coverage will depend on the type of insurance you have. Even within one type of insurance, the coverage will be different, depending on who the insurer is and your specific situation. For example, an auto policy may help cover the cost of repairs or replacement if you are in an accident and could even have an option to provide you with a rental car if your car is damaged. Your policy will explain everything that’s covered and the amount the insurer will pay out to you.

What if I already have insurance? Can you help me switch?

Walnut can get multiple quotes for you on your home, auto or renters insurance so you can compare several options to your current insurance to see if there’s a better option for you. The best time to switch is when your policy is up for renewal so that you can avoid cancellation fees. You’ll need to let your current insurer know you are cancelling your policy and they may require that notice in writing so be sure to check with them on what you need to do.

If you already have term life insurance but could benefit from additional coverage, you can access up to $1 million in term life insurance through Walnut.

What if I have an issue signing up, who do I contact?

The team at Walnut is here to help! You can contact a licensed insurance agent at Walnut by calling 1-855-636-1545 or emailing neo.employee.help@gowalnut.com.

What happens if I leave Neo? Can I keep my existing insurance or get new insurance?

You can keep the insurance you purchased through the Merchant Network Program but you will not qualify for employee pricing but you may still be eligible for the Neo card-holder discount or other discounts when you renew your insurance. You will not qualify for employee pricing for any new insurance you purchase. You can reach out to Walnut if you have questions.

What if I need to file a claim?

The process for filing a claim depends on the type of insurance you’ve purchased and who the insurance is with, but generally, you will file the claim directly with the insurer. Your policy documents will include information on how to file a claim but you can always reach out to Walnut to help get you started, as well.

What if my life circumstances change, can I do another application? Who can I talk to discuss this?

It’s important to make sure you have the right coverage for you and your family. If you already purchased insurance through the Merchant Network Program, please reach out to Walnut at 1-855-636-1545 or email neo.employee.help@gowalnut.com to talk to a licensed insurance agent about your recent changes. If you purchased insurance from somewhere else and you need additional insurance, Walnut can help you get additional life insurance or home, auto or renters insurance that better reflects your new situation.

1Up to 15% group merchant discount plus an additional 15% bundle discount. Group merchant discount varies by insurance company and is 10% from Aviva, 15% from Eco and 5% from Travelers.

2This is an opt-in program and Neo merchant data is only shared between Neo and Walnut after the merchant has given consent.

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